Terms & Conditions

This website is owned and operated by Clinica Fiore Limited of 65 Endell Street, London WC2H 9AJ, a UK registered company whose registered office is at 65 Endell Street, London WC2H 9AJ. Your use of this website is subject to the following terms and conditions. If you do not agree to these conditions, you must not use this website.

All communications regarding this website should be directed to
[email protected]


Please note that, when booking to see a member of our medical staff, a booking deposit of £75 is payable. This is to confirm your appointment and will be refunded against your treatment costs

There is a £5 extra charge to AMERICAN EXPRESS users


Charges will be incurred for missed appointments. Clients are advised that in booking an appointment they are reserving a Doctor or Nurse or Skin Therapist’s time exclusively for their treatment. We require twenty-four hours (one day) notice for cancellation of any appointment to avoid incurring the full cost of the booked treatment.

Products and treatments purchased from promotion (discounted products)
cannot be refunded at any time unless for medical reasons. Written documentation from your doctor will be required to substantiate any claim.

Any treatment or treatment packages purchased needs to be used within 12 months from the purchase date.

Muscle relaxing injections TOP UP

Muscle relaxing injections top ups are only availbale within two weeks of the original treatment and are at the descretion of the medical practitioner.


At Clinica Fiore we respect and are committed to protecting your privacy.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

All the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.

You will be added to our Newsletter list if requested by yourself or if you make a purchase with us which is effective immediately.


Clinica Fiore Limited is committed to providing a high standard of customer service to its all it clients. We will endeavour to provide you with a prompt efficient service at all times.

We value your custom greatly. If there is anything you are unhappy with, please advise us by email to [email protected] and we will do our best to put things right.

We understand that customers may not always be satisfied with the service they receive and are committed to ensuring that any complaints are dealt with effectively and consistently. In addition, any service failures are investigated to identify ways to prevent repeat occurrences. All complaints are acknowledged within five working days and customers are kept informed of the progress of their enquiry.


In accessing this website you shall comply with its terms and conditions and any instructions posted on its site. You may not make any alterations to this website or infringe the operation of the site. If you infringe these obligations you will be liable to any loss and damages this may cause to Clinica Fiore Limited.


Clinica Fiore Limited allows only the copying and printing of any content in hard format for personal use and not for business. It is strictly forbidden to reproduce or modify any of the content on this website for commercial purposes whatsoever unless prior written approval has been obtained by a director of the company.

You may download, store and use information contained in or pages from this website for your own personal use and research.

You are not permitted to utilize any of the content on this site ( including written content, images, logos, PDF or other documents) electronic or otherwise for commercial gain, or to be utilised on any other website, or publication with prior written approval from Clinica Fiore Limited. All content on this website including images, graphics, logos, and content are copyrighted.


hilst we have taken every reasonable precaution in building and writing this website, we may have made occasional errors for we which we apologize. Clinica Fiore Limited do not make any representation or warranties of any kind (express or implied) with respect to the contents or operation of this website, including any hypertext links or other items accessible either directly or indirectly through this website and any such representations and warranties are excluded by this notice.

We endeavour to maintain an effective maintenance of this site but do not guarantee that use of this website will be uninterrupted or error free. We will endeavour when reported to remedy any inaccuracies or errors within the shortest possible reasonable time.

Your use of this site and the material contained within it is done at your own risk. Clinica Fiore Limited do not accept any liability for losses or damages, whether direct or indirect, consequential or punitive that you may suffer as a result of your use of this website including but not limited to computer service or system failure, access delays or interruption, data non-delivery or mis-delivery, computer viruses or other harmful components, breaches of security or unauthorized use of the system arising from “hacking” or otherwise.

This website is made available on the basis that all liability whatsoever for any loss or damage howsoever arising out of use of this website or reliance upon the content of this website is excluded to the fullest extent permitted by law.

Any typographical, clerical or other error or omission in any page posted on this website shall be subject to correction or deletion (as appropriate) without any liability on our part.

We reserve the right to make changes to this website at any time without notice and it is your responsibility to revisit this page from time to time to re-read this notice. Any revised term shall take effect as at the date when the change is made to the website.

The content of and your use of this website and your relationship with us are governed by English law and any disputes arising out of your use of or the publication of this website shall be subject to the exclusive jurisdiction of the English Courts.

Clinica Fiore Limited
Company No. 7305000
Registered Office address: 65 Endell Street London WC2H 9AJ
Directors: Flavio Refrigeri